In the following you will find everything about health.What vaccinations are recommended, what precautions should be taken before traveling, health insurance, emergency pharmacy and much
Below you will find the topics sunstroke & heat stroke as well as everything about mosquitoes, diseases they transmit and protective measures.
Vaccination & important information
For direct entry from Europe or the USA, no special vaccinations are required or prescribed for a trip to Mexico. Mare sure that you and your children have the standard vaccinations (e.g.
tetanus). This is also sufficient for tours. In adults, these include the following:
Vaccinations against hepatitis A and B, typhus, rabies and malaria prophylaxis are recommended as additional travel vaccinations for long-term stays, especially in the rainforest of Mexico or in
Before you start your journey, you should clarify a few things (such as major dental problems, asthma, diabetes or cardiovascular problems) with your doctor. Due to the tropical heat and, above
all, the humid climate, your body is subject to a significantly higher level of stress than normal, which you are not used to at home. This is absolutely not to be underestimated. Drinking a lot
(Water!) is absolutely necessary. It is also possibly to carry for example sugar or glucose with you.
We recommend that you take a good international travel health insurance for medical emergencies on site. Almost every large hotel has a doctor present, but it can quickly become necessary to go
to a local hospital. The healthcare system in and around Playa del Carmen, Cancun and Tulum is very well developed. There are many clinics and also international doctors. There are pharmacies
('Farmacias') at every corner and many medicines are available without a prescription. The larger pharmacies always have a doctors in a separate consultation room for smaller diseases. The visit
costs 4 to 5 euros (5 to 6 USD).
However, the treatment costs of doctors and clinics are not covered by the statutory health insurance and can often be very high (up to six figures - depending on the illness or accident). If you have taken out international health insurance, you pay the costs in advance (credit card or cash) and submit them to the insurance company for reimbursement later at home.
You should have a small first-aid kit with the most important medicines with you. These include:
Other remedies for flu, diarrhea, nausea or vomiting, sunburn or sun allergy etc. can be bought in any pharmacy, often very cheaply.
general emergency call: 911
Red Cross: 065
Fire department: 068
The hygienic standard in the Riviera Maya is relatively high, at least in the tourist centers. Nevertheless, you should be aware of the changed circumstances for your body. Wash your hands as
often and thoroughly as possible with soap, especially before preparing food and after using the restroom. It is always nice to have a small hygienic spray or wipes with you. Whenever you can,
use the disinfectant dispenser which has already been set up to clean your hands. Use them as often as you can. But please also remember to apply lotion to your hands regularly, as desinfectants
dry out the skin.
Drinking water and nutrition
The biggest health problems for tourists while traveling are usually gastrointestinal infections ("Montezuma's revenge") due to unfamiliar food and sometimes pollutes water. To remember, there is
one old rule: "Cook it, peel it or forget it". It is the best to only eat cooked or well-fried foods. In particular, too many ice cubes or drinks which are too cold, should be avoided. Your body
is heaten up by the sun, the cold drinks, ice cubes and crushed ice cause a quick cool down of your gastrointestinal tract and diarrhea, excessive chills and vomiting can be the consequences. The
ice cubes are usually made industrially and packed in bags, so you can drink it without hesitation. But it would be advisable to get your stomach used to it in a slowly way.
In hotels you can enjoy salads, fruits and juices without hesitation, these are usually washed with clean water from large bottles. Also remember to consume a lot of fluids, especially in these latitudes!
The tap water in Mexico is not for drinking! Please only drink water without gas (agua natural / agua sin gas) or mineral water (agua mineral / agua con gas). It's the same with water for brushing your teeth! If diarrhea lasts longer than two days, consult a doctor or a pharmacy (farmacia). There is always a doctor in the hotels who you can contact.
Basically, the food that is offered on the beaches and streets or in markets is harmless. In best case, make sure to eat at a well-attended stand. The number of visitors can often be taken as a measure of the quality of the food. In addition, the dishes are also fresh. You should pay attention to the storage of meat and fish. Furthermore, everything should be cooked well. The same applies to the fruits: Better fruits that have to be peeled beforehand!
Often,public restrooms are not up to the standard of most toilets at home, even if you have to pay for them. Usually there is no toilet paper in the cabins, you get this when you pay. As a rule,
it is better to go to restaurants or cafes and use the guest toilet there, either as a guest or for a fee, of course. Otherwise, tissues and hygiene spray are recommended. There is also no waste
or paper disposed into the toilets, as the pipes in Mexico are very thin and clog quickly. Always throw the rubbish into the adjacent buckets.
Basically you don't have to worry about hygiene problems if you follow a few small 'rules'. The same applies here again: Everyone is different and reacts differently to certain things. This means that some guests can eat fruits and food from Mexico's streets without any problems and others have big problems with it. If you do not have as many experiences how your body reacts on for example food, you might be a little more careful at the beginning. In the hotels, the hygiene standards are in most cases very high and you don't have to worry about food or cleanliness. There it should be noted that the tap water is not suitable as drinking water.
Heat stroke & sunstroke
We are dreaming of summer, sun, beach and sea. Finally, the vacation is there and with it the best time of the year. Who does not want to come home
tanned and make everyone jealous with Caribbean brown skin, who stayed at home?
You lie on the beach and finally you can really relax. It is wonderful to feel the warm rays of the sun on your skin. But be careful, please do not sunbath too much! If you stay in the sun too long, you risk sunstroke. But what exactly is sunstroke?
People who have had too much sun on their head and neck area can suffer sunstroke. The intense heat causes irritation of the brain and the meninges.
This can result in inflammatory reactions. Swelling of the brain can also be a result. Is used to be thought that UV rays are the causes. Today we know that temperature is the
How do you recognize a sunstroke?
Sunstroke patients often have a red head, they complain of restlessness, headaches and sometimes ringing in their ears. Some have to vomit.
Disturbances in consciousness can occur. Pain in the neck or a stiff neck is also typical. It is noticeable that the body temperature of a sunstroke patient is usually not increased.
How can you help a victim?
Immediately get the patient out of the sun and cool his head with damp, cool towels or a cool shower. Those affected often feel better when their
upper body is slightly elevated. Give the patient something to drink, preferably water or apple juice, but only if he is clearly conscious. Medical advice is required to exclude a dangerous heat
stroke. In the event of severe vomiting or apathetic conditions, the sunstroke patient shoud definitely be taken to a hospital or even the emergency doctor should be called. If the patient has a
severe headache, a pain reliever from the pharmacy can help - provided there is no negative aspect from a medical perspective. In any case, bed rest is advisable until the symptoms
How can you prevent a sunstroke?
Don't spend too long in the sun or protect your head with a hat. Babies in particular have to be safe. Their skulls are much thinner and sometimes
not even completely closed. In addition, you always have to drink enough, especially in the heat. As an advise, an adult needs at least half a liter of water on hot days.
What is the difference to a sunstroke?
Even if the two terms 'sunstroke' and 'heat stroke' are often mixed up in everyday life: heat stroke is much more dangerous than a sunstroke. Heat
stroke is triggered by physical overexertion in a hot environment. Especially athletes who train in the heat can suffer from heat stroke.
Heat stroke can be life threatening
In contrast to a sunstroke, the body temperature during a heat stroke can increase up to 40 degrees Celsius and more. This can be life threatening.
Great exertion in combination with intense heat can disable the body's temperature regulation system, for example sweat productions fails.
Symptoms of heat strokes are often convulsions, hallucinations, and decreased consciousness. But it also happens that the person concerned is 'only' completely exhausted. Your heart rate is higher, blood pressure is low, your skin is hot and dry. Beware, this condition is often mistaken for exhaustion or tiredness and the heat stroke is treated too late.
Immediately take the person out of the heat and call the emergency doctor. Cool his whole body with damp cloths and control breathing and consciousness.
There is a transition between sunstroke and heat stroke, called heat exhaustion. Is is caused by the loss of fluids and salts due to insufficient
drinking. The signs are dehydration and a rised body temperature to 37°C to 40°C. Although there is often no disturbance of consciousness when the heat is exhausted, dizziness, shortness of
breath and shivering can occur. Heat exhaustion is treated like sunstroke and heat stroke.
Mosquitoes, protection & diseases
Was hilft am besten bei Stichen und Schwellungen?
Sun protection? Good to know!
When you visit us here in Mexico, it is important to know everything about the right sun protection. We collected some information, so you are able
to prepare yourself and you know what you will need.
Which sun protection factor do I need?
The SPF factor should be high enough, because your skin is probably not used to the sun. We are near by the equator and it is easy to get burned,
even when the sky is cloudy. You cannot compare the sun to the european sun and one often underestimates UV radiation, which acts on the skin. We recommend a SPF factor of 50! The UV shirts with
an integrated sun protection are also a good addition or alternative. So you are more protected during a long stay in the water, e.g. during snorkeling. Mostly, this shirts are very
expensive at your home. Here, you are able to get them cheaper and in every size and color at nearly every bigger market like WalMart or Chedraui, also for kids!
How long in advance should I cream myself?
The sunscreen needs some time to soak in the skin. Minimum 30 minutes, better one hour before swimming, you should cream yourself. Otherwise the
protection will get lost in the water and you are not safe anymore. Additionally, the cream pollutes the sea and the enviroment. On boat tours in nature reserves it is forbidden to use any
sunscreen (it does not matter which one!) to protect the nature and the water. That is why we recommend that our guestst should cream themselves before the tour starts.
Before swimming in cenotes it is basically forbidden to use sunscreen. You even have to take a shower before going into the water. The cenotes are
used as sources for fresh and drinking water and who want to have residues of sunscreen or mosquito spray in the showering or cooking water?!
Is a biodegradable sunscreen required? And why is it recommended?
For sure there is no law, which require the use of biodegradable sunscreen. In some nature reserves the use of 'normal' creams is forbidden. At the
entrance are controls and some creams will get drafted for one day. You need to have a biodegradable sunscreen or you have to leave your shirt on to protect your skin against the
These controls are necessary, because non-biodegradable creams have chemical ingredients, which destroy the reefs with the corals, harm the animals in the sea and destroy in the long run a complete (and for all of us important) ecosystem. Even now, the oceans are contaminated with pollutants, chemicals and plastic. It is estimated that about 6000 metric tons of sunscreen gets into the sea every year - an incredible number!
All over the world we are able to see the consequences: corals die, fish populations are declining, and all other sea creatures and animals fight
against the pollution in their habitat. The so called 'coral bleaching' is caused by the harmful ingredients of sunscreens. The oils, like parabens do not dissolve in water and lay down in the
Luckily there are alternatives, which harm the sea significantly less: biodegradable or reef-friendly sunscreen. They do without parabens and help to protect the oceans and their inhabitants.
Where do I geht the biogradable sunscreen and is everything organic where it says organic?
Während es in anderen Ländern wie den USA schon durchaus üblich ist, hat sich in Deutschland die Verwendung von umweltfreundlicher Sonnencreme noch nicht durchgesetzt. Deshalb ist leider das Angebot an biologisch abbaubaren Präparaten noch begrenzt. Wichtig zu wissen, wenn ihr auf der Suche nach einem Produkt seid:
· Nur, wenn es explizit draufsteht, dass die Creme biologisch abbaubar bzw. Riff-freundlich ist, dann handelt es sich auch um umweltfreundliche Sonnencreme!
· Ein veganes Produkt ist nicht automatisch umweltverträglich
· Mineralische Cremes sind nur dann unschädlich, wenn sie auch nano-frei sind!
· Das Produkt sollte folgende Inhaltsstoffe NICHT haben: PABA, Octinoxate, Oxybenzone, 4-Methylbenzylidene, Camphor und Butylparaben.
· Am einfachsten findet man entsprechende Produkte online auf entsprechenden Plattformen. Da die meisten Produkte nicht aus Deutschland kommen bzw. nicht dort hergestellt werden, ist die Produktbeschreibung oft auf englisch. Schaut also nach biodegradable sunscreen
· Natürlich könnt ihr eine umweltfreundliche Sonnencreme auch bei uns kaufen. Schaut mal in unserem Shop: https://www.santitour.com/shop/
Wir freuen uns, wenn ihr durch den Verzicht auf herkömmliche und schädliche Sonnencremes dazu beitragt, unser schönes Meer und seine Bewohner zu schützen und für nachfolgende Generationen zu erhalten